Frequently Asked Questions
Plus their answers!
How do I contact ETCH?
Do you do International Orders?
YES! Please contact us on email@example.com for further details.
Where are you located?
ETCH Sparkling founded by Jason and Andy Quin, based on the Mornington Peninsula in Victoria, Australia.
Are your drinks alcoholic?
No, our drinks contain zero alcohol. We don’t mimic alcoholic beverages. ETCH Sparkling proudly offers choice to consumers so that they feel more included in social occasions where alcohol rituals tend to dominate.
WHAT ARE THE INGREDIENTS & NUTRITIONAL INFORMATION?
HNY – Ingredients: Carbonated Water, Mornington Peninsula Local Flora Honey, Natural Rosewater Flavour, Gardenia Extract (164), Natural Colour (150D).
HNY – Nutritional panel per 100g serve. Energy 46kJ, Protein 0g, Fat 0g, Carbohydrate 2.7g, Sugars 2.7g, Sodium 48mg.
PLM – Ingredients: Carbonated Water, Davidson plum extract, Riberry extract, Strawberry Gum extract, Natural Flavour, Black Carrot extract, Food acid (citric acid), Natural Colour (150d) Monk fruit extract.
PLM – Nutritional panel per 100g serve. Energy 9kJ, Protein 0g, Fat 0g, Carbohydrate <0.5g, Sugar 0g, Sodium 9mg.
ZST – Ingredients: Carbonated Water, Finger Lime extract, Lemon Myrtle extract, Natural Flavour, Rosemary extract, Gardenia extract (164), Monk fruit extract.
ZST – Nutritional panel per 100g serve. Energy 10kJ, Protein 0g, Fat 0g, Carbohydrate <0.5g, Sugar 0g, Sodium 10mg
Do your drinks contain sugar?
Our PLM and ZST flavours have zero sugar. The HNY is made with 100% cold pressed raw Mornington Peninsula Honey so has natural sugars from honey. In comparison to many other soft drinks, HNY is relatively low in sugar with only 2.7g per 100ml.
Do you use Stevia or other sweeteners?
We do not use stevia in our drinks. The sweetener we use in the PLM and ZST beverages is Monk fruit, 0.0033% w/w. Monk fruits extract is derived from dried Monk fruit. The extract is 150-250 times sweeter than table sugar, has zero calories and carbs, and does not raise blood glucose levels.
Are ETCH Sparkling drinks Organic?
We do not have the ACO certification , however as the plants we use in our drinks are native to Australia they are known to thrive naturally in our climate and with minimal intervention, meaning no pesticides.
Are your drinks Vegan friendly?
Our PLM and ZST are plant based and 100% suitable for vegans. As our HNY is made with honey, this flavour is not suitable for vegans.
How much is shipping?
We charge $10 flat rate shipping across Australia….that means you can buy one case or 3 (or more) and you will only be charged $10 shipping.
If you are lucky enough to live on the Mornington Peninsula (where we happily reside) then shipping is completely FREE and if you are lucky you will get a special visit from Jason in the ‘bug van’!
How long until I receive my delivery?
We ship with Australia Post and they advise to most areas of Australia that it will take 3-5 business days or 5-10 business days for regional Australia. Please note that during the current situation with COVID-19 there have been some instances where there are delays. Sincere apologies if your delivery is affected.
Can I track my order?
Yes, you will receive a tracking number once we have shipped your order. You can track your order on the Australia Post website using the tracking number.